Privacy Policy
Last updated: August 2026
Arrow Diagnostics LLP & Multispeciality Clinic (“Arrow Diagnostics”, “we”, “us”) is committed to protecting the privacy of everyone who visits this website or uses our diagnostic and healthcare services. This policy explains what information we collect and how we use it.
Information We Collect
When you book a test, request a health package, submit an enquiry, or contact us through this website, we collect information you provide directly - such as your name, phone number, email address, and the nature of your request. For corporate enquiries, we also collect company and workforce details you choose to share.
How We Use Your Information
We use the information you share to respond to appointment and enquiry requests, coordinate home sample collection or onsite health camps, deliver diagnostic reports, and communicate service updates. We do not sell your personal information to third parties.
Health Information & Confidentiality
Diagnostic reports and medical information are handled with strict confidentiality, in line with standard laboratory and clinical practice. Access to individual health records is restricted to authorized personnel involved in your care or reporting.
Communication Channels
With your consent, we may contact you via phone, email, or WhatsApp regarding appointments, reports, and service updates. You can request to stop receiving non-essential communications at any time.
Data Security
We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, or disclosure.
Third-Party Links
This website may link to third-party services such as WhatsApp, Google Maps, or Google Reviews. We are not responsible for the privacy practices of these external platforms.
Contact Us
For any questions about this privacy policy or how your information is handled, please contact us at customercare@arrowdiagnostics.in or call 8111040402.