Terms & Conditions
Last updated: August 2026
About These Terms
These terms govern your use of the Arrow Diagnostics LLP & Multispeciality Clinic website and the booking, enquiry, and information services offered through it. By using this website, you agree to these terms.
Appointments & Bookings
Requests submitted through this website (test bookings, package enquiries, home collection requests, corporate proposals, or callback requests) are confirmed only after our team contacts you directly. Submitting a form does not guarantee a fixed appointment slot until confirmed by phone, WhatsApp, or email.
Diagnostic Information, Not Medical Advice
Content on this website - including test descriptions, health packages, and preparation guidance - is provided for general informational purposes only. It does not constitute medical advice or diagnosis. Please consult a qualified physician for interpretation of results and medical decisions.
Pricing
Prices for individual tests and packages are confirmed at the time of booking and may vary based on requirements. Any price shown on this website is illustrative unless confirmed directly by our team.
Report Accuracy & Turnaround
We follow strict quality control procedures to ensure accurate and timely reporting. Turnaround times mentioned on this website are estimates and may vary depending on the test, sample condition, and processing requirements.
Corporate & HR Portal Access
Access to the Arrow HR Portal is provided exclusively to registered corporate clients and is set up by our team following a corporate partnership agreement. Portal access requests submitted through this website are reviewed before credentials are issued.
Limitation of Liability
While we strive for accuracy across this website, Arrow Diagnostics is not liable for decisions made solely on the basis of website content without direct consultation with our healthcare team.
Changes to These Terms
We may update these terms from time to time to reflect changes in our services. Continued use of this website constitutes acceptance of the updated terms.
Contact Us
For any questions about these terms, please contact us at customercare@arrowdiagnostics.in or call 8111040402.